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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Your Trusted
Technology Partner
We built Lumitiv to be the IT company we always wished existed. One that works entirely for you — never for a vendor quota, never for a commission, and never against your best interests.
No contracts
We earn your business every single month.
Vendor Agnostic
Right tool for you, not our quota.
Cost-plus Hardware
Partner pricing passed directly to you.
One Team
No tier escalation. Ever.
IT Support
Problems solved.
Not just logged.
When something breaks, you want a person — not a ticket number and a three-day wait. Lumitiv's support team responds fast, fixes things remotely most of the time, and shows up when they can't.
IT Support
Problems solved.
Not just logged.
When something breaks, you want a person — not a ticket number and a three-day wait. Lumitiv's support team responds fast, fixes things remotely most of the time, and shows up when they can't.
DNS Filtering
Antivirus was built
for a different era.
Modern attacks don't announce themselves. They move quietly, escalate slowly, and stay hidden until there's nothing left to recover. EDR watches what's actually happening on your devices — in real time — and stops threats before they spread.
✓
✓
✓
How It Works
We do the shopping.
You get connected.
Getting business internet shouldn't mean hours on hold with carriers, decoding contracts, or guessing whether you're getting a fair price. That's what we're here for.
Step 01
We check what's actually available at your address
Not every carrier services every building. We run availability checks across every major provider and wholesale option for your specific location — not just what's advertised in your area.
Step 02
We pull quotes and put them side by side
Speed tiers, contract terms, installation timelines, SLA commitments — we gather the real numbers from each provider and present them in a format that actually makes sense to compare.
Step 03
We explain the tradeoffs honestly
Fiber is usually the right answer — but not always. We'll tell you when the upsell isn't worth it, and when a wireless or coax solution is genuinely a better fit for your situation.
Step 04
We handle the coordination and stay in the loop
Once you choose, we manage the paperwork, installer scheduling, and provider communication. You don't need to chase anyone — we do that part so your team doesn't have to.
What We Do
Hardware included. Management included.
One flat monthly cost.
If you'd rather not think about your wireless network — ever — Managed WiFi puts the hardware, installation, monitoring, and support into a single per-access-point monthly fee.
Fully Managed Wireless
Enterprise WiFi as a flat
monthly service.
No large upfront hardware spend. No worrying about firmware updates, rogue access points, or coverage gaps that appear when you rearrange the office. We own the infrastructure and the outcome.
✓
Business-grade access points included — no capital outlay
✓
Site survey and professional installation included
✓
Firmware updates, security patches, and config changes handled
✓
24/7 monitoring with proactive fault response
✓
Scales as you grow — add APs to your plan, not a purchase order
✓
Month-to-month — no long-term wireless contracts
Pricing Model
Per AP / month
Hardware, install, and management bundled. Call for a quote.
Upfront cost
$0
No capital expenditure on wireless hardware
Good fit for
Offices that want predictable IT costs and zero wireless headaches
Law firms, professional services, multi-location businesses
Also available
Own-hardware managed option
Already have business-grade APs? We'll manage them for a flat monthly fee instead.
Our Platform Partners
CrowdStrike and SentinelOne.
Both. Neither. Whichever fits.
We're authorized partners for both platforms. We don't have a preferred vendor — we have a preferred outcome. After assessing your environment, we'll tell you which one makes more sense for you, and why.
CrowdStrike Falcon
Built for sophisticated threat environments
✓
AI-powered threat intelligence updated continuously across millions of endpoints globally
✓
Cloud-native — no performance impact on your devices
✓
Industry-leading in independent third-party testing (MITRE ATT&CK evaluations)
✓
Strong fit for law enforcement, government contractors, and regulated industries
SentinelOne Singularity
Autonomous detection with deep forensics
✓
Fully autonomous response — detects, contains, and remediates without human intervention
✓
Storyline technology builds a complete attack narrative automatically
✓
One-click rollback — undo the damage ransomware caused without rebuilding from scratch
✓
Strong fit for businesses wanting maximum autonomy with minimal management overhead
Our honest take: Both platforms are genuinely excellent. The differences matter at the margins — specific compliance requirements, your existing security stack, device mix, and whether you want more manual control vs. full automation. We'll walk you through the decision. We don't earn more from one than the other.
Pricing & Plans
Included in every Lumitiv plan
EDR isn't a premium add-on we bolt on at the end. Endpoint protection is included at every service tier because we don't think security should be optional.
Essentials
EDR Included From Day One
Every Essentials client gets endpoint protection deployed and managed by us — no extra charge, no configuration required on your end.
Complete
EDR + Full IT Coverage
Complete adds unlimited IT support, patch management, and infrastructure monitoring around your EDR deployment. One team, one bill, fully managed.
Secure
Enterprise EDR + 24/7 SOC
Threats don't keep business hours. Secure adds round-the-clock Security Operations Centre monitoring — every alert is investigated and contained, day or night.
No annual contracts. All plans are month-to-month. Cancel with 30 days notice, no penalties, no pressure campaigns.
See full pricing →
What's included
Support that covers the whole day,
not just the easy calls.
From password resets at 8am to a ransomware scare at 4:55pm — here's what your team gets access to.
Remote helpdesk
Fast remote access to fix issues on your devices without waiting for a truck roll. Most problems end here, in under 30 minutes.
Priority response
20-minute average response time. Not a chatbot. Not a queue. A technician who picks up and starts working on your problem.
Proactive monitoring
We watch your systems 24/7 so we often know about a problem before you do — and can fix it before it becomes your morning.
Patch management
Windows updates, third-party software, firmware — handled automatically on your schedule, without disrupting your workday.
User onboarding & offboarding
New hire starting Monday? We set up device, accounts, and access — and lock everything down when someone moves on.
Onsite dispatch
When remote isn't enough, we come to you. Calgary, Edmonton, Vancouver, Houston — same day for critical issues.
What's included
Support that covers the whole day,
not just the easy calls.
From password resets at 8am to a ransomware scare at 4:55pm — here's what your team gets access to.
Title
Remote helpdesk
Fast remote access to fix issues on your devices without waiting for a truck roll. Most problems end here, in under 30 minutes.
Title
Priority response
20-minute average response time. Not a chatbot. Not a queue. A technician who picks up and starts working on your problem.
Title
Proactive monitoring
We watch your systems 24/7 so we often know about a problem before you do — and can fix it before it becomes your morning.
Title
Patch management
Windows updates, third-party software, firmware — handled automatically on your schedule, without disrupting your workday.
Title
User onboarding & offboarding
New hire starting Monday? We set up device, accounts, and access — and lock everything down when someone moves on.
Title
Onsite dispatch
When remote isn't enough, we come to you. Calgary, Edmonton, Vancouver, Houston — same day for critical issues.
Our Platforms
We don't push one system.
We find yours.
We work with both enterprise AI-powered platforms and straightforward, cost-effective systems. The right fit depends on your team size, how you work, and what you actually need — not what pays us the most.
AI-Powered
Smart platforms for teams that want more
These platforms do more than route calls. They transcribe conversations in real time, flag action items, score calls for coaching, and integrate directly with your CRM. If your team is on the phone a lot — sales, client services, support — this tier can pay for itself quickly.
✓
Real-time call transcription — never miss a detail
✓
AI call summaries — key points delivered after each call
✓
CRM integration — calls logged automatically
✓
Call coaching and scoring — useful for client-facing teams
✓
Analytics dashboards — see how your team is spending time on calls
✓
Strong mobile apps — full-featured on iOS and Android
Reliable & Cost-Effective
Business phones without the enterprise price tag
Not every business needs AI call intelligence. These platforms give you a professional phone system — auto-attendants, call routing, voicemail-to-email, and hold music — at a fraction of the cost. Reliable, easy to manage, and more than enough for most small and mid-sized teams.
✓
Auto-attendant / IVR — "Press 1 for sales, 2 for support"
✓
Call routing and ring groups — right person, every time
✓
Voicemail-to-email — messages in your email inbox
✓
Conference calling — included, no dial-in fees
✓
Mobile app included — take business calls on your personal phone
✓
Voicemail-to-email — messages in your email inbox
Mobile-First Teams
Your staff are already on their phones.
Make those calls count.
Most of your team probably has a personal cell phone. Modern VoIP systems include mobile apps that let them make and receive business calls from that same phone — keeping their personal number private, and keeping your business number consistent.
One app, two identities
Staff can make and receive business calls on their personal phone without giving out their personal number. The app shows your business caller ID — clients see your company, not someone's cell.
Remote workers
Whether your team is on a job site, working from home, or traveling, they're always reachable on your business number. No forwarding setup. No missed calls going to personal voicemail.
No extra hardware needed
If most of your staff use laptops and phones, you may not need desk phones at all. We'll help you figure out what combination makes sense — and whether desk phones are worth the extra cost for your team.
Microsoft Teams integration
Already using Microsoft Teams? Several platforms let you make and receive business phone calls directly inside Teams — without switching apps. Ideal for teams already living in the Microsoft 365 ecosystem.
Works alongside desk phones
Need a receptionist with a desk phone and field staff on mobile? Easy. Most platforms let you mix and match. People who need a physical handset get one; everyone else uses the app.
Professional presence
Some team members are hesitant to use their personal phone for work. Mobile VoIP apps solve this — your number stays yours, and business calls stay in the app. Easy to mute after hours too.
FAQ
Questions we get a lot
Turns out a lot of businesses have the same concerns. Here are the honest answers.
Is fiber internet available at my location?
We check availability with every carrier servicing your area — not just the ones with the biggest ad budgets. Fiber, coax, wireless — we'll show you exactly what's accessible at your address and what it'll cost.
My building doesn't have fiber. What are the options?
We often help clients negotiate reduced or waived installation costs to get fiber pulled to a new building. If that's not feasible, we'll identify the best alternative — whether that's coax, fixed wireless, or a hybrid setup — and be honest about the tradeoffs.
Can I break my current internet contract early?
We review your existing agreement and identify any exit windows, rate-change provisions, or anniversary clauses that let you switch without penalty. In cases where an early termination fee applies, we help you calculate whether the savings make it worth it.
How do you make money if it's free for us?
Internet carriers pay referral fees when businesses connect through an IT partner. Every carrier pays roughly the same rate, so we have no financial reason to push one over another. Our recommendation is based entirely on what fits your situation best.
Can you set up internet for tenants or a whole building?
Yes. We work with landlords and property managers to coordinate shared service agreements, individual tenant circuits, or building-wide access arrangements. This includes commercial, mixed-use, and industrial properties.
We already have managed IT through Lumitiv. Does this cost extra?
No. Internet procurement is part of how we support clients as their full IT department. If you're an existing client, we'll handle the quoting and coordination as part of your relationship with us.
What working with us
actually looks like.
No scripts. No escalation chains. Just a consistent team that knows your environment.
You reach out — however works for you
Call, email, or submit a ticket. You get a real technician, not an automated message telling you your request is "important to us."
We connect to your device within minutes
Our monitoring agent means we can remote in instantly — no setup, no downloads. If you're a client, we're already in.
We fix it, or we come to you
95% of issues resolve remotely. When they don't, we dispatch. You're not bounced between a remote team and an onsite team — it's the same people.
We document it and watch for recurrence
Every ticket builds a picture of your environment. If the same issue comes back, we've already started looking for the root cause.
You get a follow-up, not a star rating email
For anything significant, a technician checks in directly. An actual call to confirm things held — not an automated survey.
* Fully Managed Clients
Our Model
One team. Every ticket. No handoffs.
Most MSPs use tiered support: a front-line for easy stuff, tier 2 for harder issues, and a tier 3 you'll never actually reach. We don't do that. The same technicians who pick up your call are the ones who've been onsite, know your setup, and will follow up next week. There's no escalation path because there's no one to escalate past.