CLIENT SUPPORT
We're here.
Let's get you sorted.
Submit a ticket or give us a call. We'll connect directly — no waiting on hold, no call trees.
Submit a ticket
For non-urgent issues, email us directly. We'll triage and respond fast.
[email protected]PHONE
Call us directly
Urgent or time-sensitive? Call us.
A real person picks up during business hours.
One-off & unmanaged devices
Connect with TeamViewer QuickSupport
Not a managed client, or on a device we don't have an agent on? Download and run QuickSupport — no installation, nothing left behind.
STEP 1
Download
Choose your OS below and download the QuickSupport file. Nothing gets installed on your machine.
STEP 2
Run it
Open the file. On Windows, click Run. On Mac, open the .dmg and launch the app. Allow any permissions requested.
STEP 3
Enter your name
Type your name into the QuickSupport window. Your technician will see your session and connect.
Already a managed Lumitiv client?
We have a remote agent installed on your device — no downloads needed. Just submit a ticket or call us and we can connect to your machine directly.