So, your computer is infected with a virus. What do you do now? Panic? Throw your device into Calgary’s Bow River? You may feel like it, but hold off for now. There are simpler, more effective steps to rescue your system.

Before we dive into the world of digital triage, let’s get our terminology right. ‘Malware’ and ‘virus’ often get used interchangeably, but they are distinct. A virus is a type of malware, but not all malware are viruses. Viruses are malicious programs that replicate and attach themselves to clean files, spreading throughout your system. Malware, on the other hand, is a broader term encompassing all types of malicious software, including viruses, spyware, worms, ransomware, and more.

Home Users’ Quick Fix Guide:

1. Run a virus scan: Reliable antivirus software is your first line of defense. Run a full system scan to identify and remove the culprit. If you are running a newer computer, you should try Windows Defender. It’s built right into your operating system and might fix the problem right away.
2. Enter safe mode: If the virus persists, reboot your computer and enter ‘Safe Mode.’ This stripped-down operation mode allows you to run a more successful antivirus sweep.
3. Delete temporary files: While in Safe Mode, cleaning out temporary files can speed up the virus scanning, free up disk space, and even get rid of some viruses.
4. Download malware scanners: Sometimes, complementary malware scanners can catch what your primary antivirus misses.

Tips for Business Users:

For businesses, the stakes are higher with a potential virus infection. Here’s your first line of action:

1. Contact your IT department: They have trained professionals who can diagnose and mitigate these problems.
2. Isolate the affected systems: To prevent the virus from spreading through your network, disconnect the infected devices ASAP.
3. Update all systems: Ensure your remaining devices are updated with the latest security patches to reduce their vulnerability.

If you suspect this could be a more sinister malware infection, or if you’re a Calgary business without a dedicated IT department, don’t risk going it alone. Contact Lumitiv, Calgary’s premier IT support team. We’re here to secure your systems and protect your peace of mind, ensuring that your business remains resilient in the face of any IT adversity.